Who the client is

Established in 2013, Tripod Group is a specialist recruitment business with annual turnover exceeding £80 million. Operating in a fast-paced, competitive sector, the business depends on reliable technology to support daily operations, visibility and service delivery.

The need and challenge

Tripod Group needed a technology partner that could provide stability, simplicity and responsive support across its IT environment — not just traditional IT helpdesk cover, but trusted advice and access to a broad range of solutions.

Its requirements included Microsoft 365, cyber security, infrastructure, hardware procurement and specialist software, all supported through a single point of contact with clear communication and practical guidance.

What Equity provided

Equity delivered a fully managed IT service focused on reliability, responsiveness and long-term business support.

The solution included:

• Managed IT Support
• Hardware and Software Procurement
• Email Security and Anti-Spam Protection
• Microsoft 365 Support and Management
• Infrastructure-as-a-Service (IaaS)
• Microsoft Teams Communications
• Equity also built a close working relationship with Tripod’s management team, providing direct
• Access to experienced engineers, practical advice and strategic guidance.

The results and successful outcomes

Equity helped Tripod establish a more stable, reliable and responsive technology platform, giving the business greater confidence in its day-to-day operations.

Historic issues were resolved quickly, reducing disruption and creating a more dependable IT experience across the organisation.

Equity became a trusted extension of the Tripod team, supporting Microsoft 365, communications, infrastructure, procurement and security.

The partnership has supported Tripod through significant growth, from around £3 million turnover in 2013 to more than £80 million today.

Client feedback

“We are a technology-bound business, and we needed hands-on management to help us grow. We wanted to work with a business which was professional but also personable, and that is Equity in a nutshell.

It was important to us to have someone we could trust; it wasn’t about cost. We wanted to work with a company that has your best interests at heart and will give you the best they can. It’s their personable approach which really makes them stand out from the crowd, and the working relationships which they are really good at cultivating.”

Justin Hinkson
Director, Tripod Group