We are proud to report that Equity continues to deliver outstanding service and support following a score of 97.8% satisfaction in our most recent CSAT (Customer Satisfaction) survey. This result even beats the 96% score we achieved at the end of 2025 and maintains our “exceptional” reputation in the industry.
Two comments from two separate customers, who both happen to be in security-critical operations, standout in support of this most recent survey’s score:
“Equity has gone over and above an it hasn’t gone unnoticed!” and “The Equity team was on it: very thorough and helpful and I am really impressed. Very good work in selecting this company for our IT.”
Alex Hall, joint founder and CEO of Equity commented, “In a continued challenging climate for UK businesses and even greater reliance on IT principally around cyber security and optimisation of productivity and efficiency, this really is a fantastic result!
“It reflects our dedication to truly engaging with our customers, recognising their individual challenges and ambitions, and providing genuine value. Our approach goes beyond just delivering products; we offer a comprehensive service that is firmly supported by exceptional care and assistance.”
Equity is continually reinforcing its focus on cyber security and automation and offers a tiered approach to resilience and risk mitigation. Get in touch with us now to discuss your business plans, and to learn how Equity can help you can optimise your IT and enhance productivity, efficiency and security.