For many of our customers, communications and information are mission critical and
therefore central to their operations. They therefore rightly expect us to hold the appropriate
certifications against recognised standards. Independently audited, these certifications
reflect our commitment to maintaining the highest standards of quality across our products,
systems and supporting infrastructure.
ISO 9001 provides an internationally recognised framework for ensuring quality, consistency and continual improvement across the way we operate and serve our customers.
Our Quality Management System helps us maintain clear processes, meet customer, regulatory and contractual requirements, manage operational risks and continually look for ways to improve customer satisfaction. For our customers, ISO 9001 provides independent assurance that quality is not simply something we merely promise, but something that is embedded, measured and continuously improved across our business.
Our ISO 27001-certified Information Security Management System demonstrates Equity’s commitment to protecting customer information, managing cyber risk and maintaining robust security controls.
It provides independent assurance that information security is managed through internationally recognised best practice, helping us identify and respond to risks, protect sensitive data and continually strengthen our security. For our customers, it provides additional confidence that security, compliance and resilience are embedded in the way we operate and deliver our services.
Our ISO 20000-1 IT Service Management System is key to Equity’s commitment to delivering reliable, consistent and continually improving IT services. The internationally recognised standard provides a structured framework for how we manage, monitor and improve our services, from service desk operations and asset management through to performance and governance. For our customers, it provides confidence that service quality, accountability and continuous improvement are embedded in the way we support and manage their technology.
Cyber Essentials certification underpins Equity’s commitment to protecting our business and our customers from common cyber threats. It confirms that recognised security controls are in place to safeguard systems and data, giving customers greater confidence that they are working with a technology partner that takes cyber security seriously. For customers, this means reduced supply-chain risk, stronger protection of sensitive information and the reassurance that security best practice is embedded in the way we operate.
Our Citation Approved certification provides independent assurance that our Health & Safety practices and HR and employment procedures are aligned with current UK legislation. Our employment policies, procedures and terms have been examined by Citation Ltd and certified as compliant with current legislation, while our Health & Safety framework is regularly reviewed and updated to support effective risk management. This demonstrates our commitment to protecting our people, operating responsibly and maintaining the high professional standards our customers can expect from Equity IT.
Being a CHAS Accredited Contractor is important to Equity because it provides independent assurance that we meet recognised standards for health and safety, risk management and responsible working practices. For our customers, it provides added confidence that they are partnering with an organisation that takes compliance, employee wellbeing and safe service delivery seriously. This complements Equity’s wider commitment to operating to recognised standards and delivering safe, reliable and professionally managed IT services.
Being SafeContractor accredited demonstrates Equity’s commitment to maintaining high standards of health and safety and ensuring our working practices comply with current legislation. It provides added reassurance that we are working with a responsible, professionally managed IT partner that take safety, compliance and risk management seriously, particularly when our people are working on customer sites.
We also hold accreditations with many leading technology partners, including several for Microsoft, Sophos, Cisco and ConnectWise. These give us access to specialist expertise, advanced training, emerging technologies and preferential commercial opportunities. For our customers, this means faster access to innovation, expert advice, competitive licensing and commercial terms, and stronger vendor support, all delivered through one trusted Equity relationship.
